Back to main FAQs page General Enquiries
Q. Who can I turn to for help once I'm travelling?
Once your journey has begun, it is advisable to get in touch with the airline or service provider in the city/country where you are situated. For your convenience we have provided a link containing the toll-free numbers for all airlines, click here.
Q. What is a Consolidator?
Consolidators are wholesalers of airline tickets to retail travel agencies; these tickets are generally available through retail travel agencies only. For the first time, CheapOair.co.uk brings Consolidator Airfares directly to the consumer. Consolidators have an agreement with airlines to purchase a high volume of seats in advance, thereby bringing more savings to customers. Most Consolidator tickets offer frequent flyer miles. Restrictions are similar to an advance purchase ticket.
Q. What do I need to know about a "Consolidator Fare"?
Consolidator Fares are generally discounted 20-50% more than published fares, though they may have similar or more restrictions. Cancellations and changes are usually more restricted, but this is not of concern if your dates are solidified. You may want to purchase travel insurance.
Q. Is CheapOair.co.uk a member of any reputable travel organisation?
CheapOair.co.uk is a member of IATAN and ASTA. Both organisations are widely recognised and reputable travel organisations in the US and internationally.
Q. How long has CheapOair.co.uk been in business?
CheapOair.co.uk, under its parent company, has been in business since 1994.
Q. How does CheapOair.co.uk compare with other online travel sites?
We feel our fares are cheaper than other online travel website. We present an un-biased listing of fares because we are not affiliated to any single airline, or large consortium, unlike other major travel sites.